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The Patient-Centered Medical Home (PCMH) is a Patient-Doctor Partnership that allows us to meet our primary goal to provide the best possible care to every patient. The only way to meet this goal is to build a trusting partnership between an informed patient, the patient's doctor and the health care team.  The medical home is a team approach to providing patients with the best health care. 

To fulfill this partnership we will agree to Respect the Patient as an Individual

  • Explain diseases, treatments and results.
  • Listen to your feelings and questions to help you make decisions and set
  • health goals.
  • Keep medical information and records private.

Provide Safe and Qualified Care

  • Provide you with your own doctor.
  • Provide clear directions about medicines and treatments.
  • Send you to trusted experts, if needed.
  • End every visit with clear instructions about expectations, treatment 
  • goals, medicines and future plans.

Strive to build flexibility to schedule you with your personal physician/provider whenever possible

  • Provide 24-hour phone access to the health care team.

In return, we trust you to: 

Be In charge of your Health

  • Learn about wellness, preventing disease and healthy decisions
  • Learn what your insurance covers
  • Be honest and thorough about your history, symptoms and any changes
  • in your health.
  • Tell us when you see other doctors, medications they have prescribed,
  • and ask them to send a report about your care.

Be a Responsible Patient

  • Take all your medications and follow your treatment plan, or tell us if you
  • cannot do so.
  • Respect us as partners in your care.
  • Pay your share of the office visit fee when you are seen in the office.
  • Keep your appointments as scheduled or call and let us know if you need
  • to cancel.

Communicate with us

  • Ask questions, share feelings, be a part of your care.
  • Call your doctor first with all problems, unless it is a medical emergency.
  • Provide us with feedback.
  • End every visit with a clear understanding of your doctor's expectations,
  • treatment goals, and future plans.

 
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